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Satisfaction Survey Questions
Product Type
Thermic Way Covers/Bellows
Lift Table Enclosures
Roll Up Guarding
Curtains
Noise Control Solutions
Roll Up Doors
Retractable Laser Weld Screens
Retractable Weld Screens
PVC Strip Curtains
Shaver's Order Number
Sale Representative you worked with:
1. Responsiveness by Shaver's Sales Representative:
Extremely Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Extremely Dissatisfied
2.
Product Knowledge of Shaver's Sales Representative:
Extremely Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Extremely Dissatisfied
3. Quality of Product Received:
Extremely Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Extremely Dissatisfied
4. Quality of Packaging:
Extremely Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Extremely Dissatisfied
5. Accuracy of Order:
Extremely Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Extremely Dissatisfied
6. Timeliness of Order (was product shipped within promised time?):
Extremely Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Extremely Dissatisfied
7. Value of Product Purchased:
Extremely Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Extremely Dissatisfied
8. Ease of Product Installation:
Extremely Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Extremely Dissatisfied
9. Technical Support after the sale (If applicable):
Extremely Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Extremely Dissatisfied
10. Likelihood of Purchasing Again or Recommending Shaver's Products:
Extremely Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Extremely Dissatisfied
Which two questions above are most important to your company?
1
2
3
4
5
6
7
8
9
10
Briefly describe the application that these products will be used for:
Are there any remaining issues, concerns or questions about your order?
Would you like to be contacted about your comments?
Yes
No
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